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The Production hub brings the operational heart of an OEM business into one place. It has four tabs — 委外 (outsourcing), 採購 (purchasing), 庫存 (inventory), and 客訴 (claims) — and a production timeline that ties them to your ship dates. This guide covers each in turn. This guide assumes you understand purchasing, receipts, and inventory and the order lifecycle.

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委外 — Outsourcing (factory orders)

The 委外 tab is where you send work to a factory. A is the outsourcing document, and its defining strength is that one factory order can cover several customer orders and styles at once — you consolidate everything going to one factory into a single document. Creating a factory order:
  1. Open the 委外 tab and start a new factory order, choosing the factory.
  2. Add the orders and styles it covers. Each style carries its own factory price, so a single factory order can mix styles at different prices.
  3. The factory order pulls in each style’s customer PO reference, colorway, size breakdown, and destination automatically.
Behind the scenes, a factory order is detailed down to a line per factory order × order × style × destination, so quantities stay correct even when the document spans many orders shipping to different places. The factory order number is assigned automatically in sequence. Status flow and contracts. A factory order moves from draft to issued. Once issued, you can convert it into a contract — a full PDF showing the per-line amounts and subtotal — and upload the factory’s signed copy back against it, which marks the contract as signed. The contract lives on the factory order itself, so its status is always visible alongside the work. Payment progress. Each factory order shows a payment-progress bar for what you’ve paid the factory against the contract value, so you can track at a glance.

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採購 — Purchasing (purchase orders)

The 採購 tab is where you buy materials. A (PO) goes to a supplier, and POs are split into two lists: main materials (fabric) and trims. Creating a PO:
  1. Open the 採購 tab and choose the material class (main material or trim).
  2. Optionally link the PO to a factory order, which surfaces that factory order’s aggregated material need so you buy against real demand.
  3. Add lines for the materials, with quantities, the related style, payment terms, and any notes.
PO numbers are assigned automatically in sequence, with separate numbering for main materials and trims. Payment terms and notes are chosen from lists your administrator maintains, so they stay consistent. PO → PI conversion. Where enabled by your administrator, a PO can be converted into a with editable quantities — useful when the supplier invoices a quantity that differs from what was ordered. The conversion produces a PDF and never changes the original PO. The most recent PI is shown on the PO.

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庫存 — Inventory

The 庫存 tab shows what’s on hand. Balances are calculated from the movement ledger, never typed in by hand — see purchasing, receipts, and inventory for the model. There are three balance views:
  • Main materials (fabric) and trims — material , one balance per item.
  • Finished goods — garment stock, with a per-size breakdown so you can read the balance for a style down to each size.
How movements arise. Recording a (收料) against a PO line adds materials to inventory; issuing materials (出料) to a factory subtracts them. On the finished-goods side, garments coming in from the factory (進貨) add stock, and shipping them out (出貨) removes it. Receipts can be recorded in parts as deliveries arrive — each one accumulates against the line. Reading a balance. The balance view sums the ledger per item, so a number you see is always the receipts and returns minus what’s been issued. There’s no separate stock figure to reconcile. These inventory views are switched on by your administrator.

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客訴 — Claims

The 客訴 tab tracks quality claims, in two kinds:
  • Material claims (物料客訴) — a problem with fabric or trims, linked to the PO, the supplier, and the material in question.
  • Garment claims (成衣客訴) — a problem with finished goods, linked to the factory order, the order style, and the shipment.
A claim is opened when a quality issue is found, moves through resolved to closed, and carries defect photos as evidence — attach images as you investigate. Claims are a tracking record: they document the issue and its resolution and don’t themselves move money or stock. The claims feature is enabled by your administrator.

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Production timeline (T&A)

Each factory order carries a production time-and-action timeline covering the span from contract to finished-goods receipt. Its milestones come from your configured schedule, and the target dates are set by the backward schedule running back from the order’s ship date. Each milestone shows whether it’s on time, at risk, or late, so the timeline is an early-warning view of whether production will land on time.

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The material-arrival gate

Your administrator can switch on a material-arrival check on the start of production. When it’s on and a factory order’s materials haven’t all been received, starting that order’s production is held and the shortfall is shown. This is a guard with an escape valve. When you need to start anyway — a receipt not yet keyed, or a small shortfall you accept — you can override the hold by recording a reason. The override is kept on the record for accountability. The check reads the same material receipts that feed inventory, so it reflects what has genuinely arrived.